Fentons Business IT professional providing a client with IT support

IT Support Without Contracts

Name: IT Support Without Contracts
Price range: $$$

Business IT Support with or without monthly contracts

Pay only for the support you need.

No fixed monthly fees. No long-term commitments. Just expert IT support for businesses across Sussex when you need it.

✅ Pay-As-You-Go support
✅ Prepaid support hours
✅ Optional managed services
✅ Local Sussex-based engineers

Speak To Our Team

Not every business needs a monthly IT contract

If you have a small team, use Microsoft 365, have relatively modern equipment and only need IT help occasionally, a flexible support arrangement may be a better fit.

Either way, we’ll help you choose the most cost-effective option.

4.9

51 Google reviews

Technician demonstrating managed IT services on customers computer

“How do you combine state-of-the-art IT support, expert knowledge from professional staff and retain the feel of a family run local company? I can certainly recommend Fentons."
Robert Brown - IT Systems & Data Insight Manager Age UK West Sussex Brighton & Hove

Choose the support model that works for your business

Pay-As-You-Go (PAYG) IT Support

Best for occasional IT help

No monthly commitment. Pay only for the time you use, with remote or on-site support and Microsoft 365 assistance available when required.

Prepaid IT Support Hours

Best for predictable support costs

Buy support hours in advance at a reduced rate, then use the hours whenever assistance is needed. A good option for growing businesses that want flexibility without a managed-services contract.

Fully Managed IT Services

Best for businesses needing proactive support

For businesses that want ongoing IT support, Fentons also provides proactive managed IT services with fixed monthly pricing.

Real People. Local Support.

When you call Fentons, you’ll speak directly with experienced engineers based in Sussex, not a national call centre.

We’ve been helping local businesses with their IT since 2007.

Experienced IT support team at Fentons in West Sussex

Fentons IT support engineer working on computer

"Commissioning Fentons has really helped us to increase our business productivity"
Rob Dunkerton - Director R-Cubed (Brighton & Hove)

Our Flexible IT Services

We offer flexible, scalable support — whether you want to fully outsource your IT or need help in specific areas.

IT Support

We don’t just fix problems — we prevent them. Our proactive monitoring keeps your systems running smoothly.

Cyber Security

Protect your business from threats with firewalls, antivirus, email filtering, and multi-factor authentication.

Microsoft 365

We help you get the most out of Microsoft 365 — from setup and migration to ongoing support and training.

Managed IT Services

Remove the complexity of managing your own IT

IT Projects

Big or small, we ensure even the most complex projects run smoothly

Connectivity

Flexible, cost-effective internet and phone systems that grow with your business — perfect for hybrid and remote teams.

Let’s discuss your IT requirements

Complete the form below and we’ll be in touch shortly

Request Your Free IT Review

Speak with an experienced IT specialist for a free 30-minute consultation about your current IT setup, challenges and future plans.

We’ll answer your questions and provide practical, no-obligation advice tailored to your business.

Local IT Support Experts

Since 2007, Fentons has helped businesses across Sussex to stay secure and productive – through responsive IT support and proactive managed services.

Tired of paying for IT Support you barely use?

Many businesses contact us for Pay-as-you-go IT support because they:

❌ Don’t want to be locked into expensive monthly contracts

❌ Feel like they’re paying for services they rarely use

❌ Are waiting too long for support

❌ Feel like they’re just another ticket number

We do things differently. You can choose the support model that fits your business.

Fentons management team discussing client IT support and managed IT services

Supporting Businesses Across Sussex

We provide flexible IT support to businesses in:

We have worked with Fenton IT for many years, they are very experienced in resolving IT issues, offering IT solutions and quick at responding to enquiries/ support issues. They assisted us with migration to Microsoft 365 and installing a cloud based phone system successfully. They have recently supported us with an office move, including new hardware and internet connections, etc. ensuring we had a smooth transition to our new premises. I would highly recommend Fenton IT as your IT support supplier of choice. They offer a highly comprehensive service.

Alison Foxwell

I had a great experience with the Fentons Business IT Solutions — Martin was super helpful, patient, friendly, and very quick in solving the issue. I really appreciated the support and will definitely use the service again in the future. Highly recommended!

Laura Cabrita

Running a small bizz or being on your own can be a nightmare when the tech goes wrong as you don't have an IT dept to call upon to fix jams/ security/ upgrade and cross-linking problems. That's why I subscribe to Fentons ongoing support programme for all my company's machines across 3 sites. When things go wrong I send an email and the tech boys jump in and sort the problems as they arise. They also proactively manage all the software changes and hardware when required. it's a good investment.

Patricia Oakley

Fentons have been my IT support for (just under) 2 years and can't recommend them enough. Recently had 700+ emails disappear from my inbox, Martin recovered them, instantly found a temporary fix and sorted a permanent fix quickly. Communication, support and follow-up were great throughout. Thanks again Fentons Team!

Ben

Our company, Connexus Institute, recently engaged Fenton IT for a migration project as well as other IT services. Kyle Taylor handled our project from the outset - very professional (and patient), he kept us updated, answered our questions promptly, and made sure we really understood what was happening at each stage. The migration went super smoothly with no unexpected issues or downtime. Everything was completed on schedule and within budget. We are pleased that Fenton IT handle our IT services - they clearly know what they're doing - the whole process was much less stressful than we'd anticipated. We are happy to recommend Kyle and Fenton IT to other businesses. Connexus Institute

Patrick Brook

Looking For IT Support Without a Monthly Contract?

Whether you need occasional assistance, prepaid support or advice on the most cost-effective approach for your business, we’d be happy to help.

Call us today or request a callback to discuss your IT support needs.

BOOK YOUR FREE IT REVIEW

Looking for I.T solutions?

We offer a free, no obligation consultation

Book your free consultation or learn more about us

Existing customer?

The helpdesk is open Monday, 8:00am - 5:30pm*

*excludes bank holidays

Call us on 01903 786287